At Perdollz, we aim to deliver high-quality digital services and ensure a positive experience for every client. This Refund Policy explains the conditions under which refunds may be issued for our services, including web development, branding, digital marketing, app development, and IT solutions.
By hiring Perdollz or using our Services, you acknowledge and agree to the terms outlined below.
Because our work involves custom development, design, and creative output, refunds are not guaranteed.
Refund eligibility depends on project status, work completed, and the terms defined in your Service Agreement.
Perdollz does not provide refunds for:
Change of mind after the project has started
Delays caused by the client
Failure to provide required content or feedback
Services partially completed or fully delivered
Third-party products, tools, or subscriptions purchased for the project
A refund may be considered only under the following conditions:
If no work has begun and no resources have been allocated, a partial refund (excluding administrative and planning fees) may be considered.
If work has already started:
Refunds are limited to the portion of work not yet completed
Applied hours, design drafts, planning, and administrative tasks are non-refundable
Once design files, code, assets, or any deliverables have been shared:
No refunds will be issued under any circumstances
All deposits, booking fees, and advance payments are non-refundable
Deposits secure project scheduling, planning, and resource allocation
Deposits cannot be transferred to another project unless approved in writing
For ongoing or subscription-based services:
Payments made for the current month are non-refundable
Cancellation affects future billing cycles only
Work performed before cancellation remains fully payable
If the client wishes to cancel:
A written cancellation request is required
Client must pay for all completed work up to the cancellation date
Any unpaid invoices must be settled immediately
Intellectual property rights of completed work remain with Perdollz until full payment is received
Perdollz may cancel a project due to:
Non-payment
Violation of Terms & Conditions
Abusive or unprofessional behavior
Unlawful use of Services
In such cases:
No refunds will be issued for completed or ongoing work
Outstanding payments must be cleared before cancellation is finalized
Refunds cannot be issued for:
Domain registrations
Hosting plans
Premium plugins, apps, themes, or APIs
Third-party service subscriptions
If you are unhappy with any deliverable:
You are entitled to revisions as outlined in the Service Agreement
Perdollz will make reasonable efforts to address quality concerns
To request a refund review, email us at:
support@perdollz.com
Your request should include:
Project name
Invoice number
Reason for refund request
Evidence (if applicable)
Our team will review your request and respond within 7–10 business days.
Perdollz may update or modify this Refund Policy at any time.
Updates will be posted on this page with a revised Last Updated date.
